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Bonjour Akachan logo

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Shipping & delivery

What is your shipping policy?

All orders will take 1 to 5 business days to ship. Orders placed before 2PM PST on a business day will be processed on the same day; all orders after will be processed on the next business day. Free shipping is available for all orders over $100. For

How do I track my order?

Once your order has been placed and processed, you will receive a confirmation email with your order details. This email will include a tracking number and a link to our tracking page. Tracking information may not be immediately available after your

What if my package gets lost or arrives damaged?

In the event that your package gets lost in transit or arrives damaged, please reach out to us; let us know your order number, any relevant details and circumstances of your loss or damage. Please provide as much documentation as possible. If a packa